Master Service Technician

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Are you motivated and eager to grow your career in refrigeration? Hussmann’s team of Technicians maintain, diagnose, and repair HVAC/R in supermarkets, convenience stores, cold storage facilities. Build your career with industry leaders since 1906. Join our team of hardworking, refrigeration experts and discover your potential.

• Bi-annual bonuses based on performance
• Paid training and access to online training videos
• Paid drive time (including overtime)
• 22 days paid off - 10 days of vacation, 12 company holidays
• Company vehicle provided
• On-the-job, hands-on training opportunities for Technicians, electric and mechanical theory, and model-based training
• Sign-on bonus available

This position responds to the customers’ needs for service of equipment through maintenance, diagnosis and repair of refrigeration, heating & air-conditioning systems commonly installed in supermarkets, convenient stores and cold storage facilities. Assist Service Technicians perform prescribed, routine maintenance procedures on supermarket refrigeration systems and self-contained temperature-controlled merchandisers.

• Perform prescribed, routine maintenance procedures on supermarket refrigeration systems and self-contained temperature-controlled merchandisers.
• Partner with other technicians for start-up of new refrigeration equipment.
• Understand how workplace efficiencies relate to profitability; resolve customer warranty issues rapidly and accurately.
• Mentor other technicians and teach classes on HVAC/R processes, diagnostics, parts, etc.
• Identify sales opportunities and assist service management with material and labor estimates to bid service and repair jobs.
• Complete necessary documents (work tickets and timesheets) and electronic communication accurately and timely.
• Manage truck inventory; order, receive, bill out and maintain parts with minimal waste; maintain vehicle in company guidelines; keep vehicle clean and perform required maintenance on time.
• Demonstrate knowledge of advanced electrical and mechanical repairs, EMS programming, wiring diagrams, and complex schematics to meet customer needs.
• Troubleshoot and repair equipment on more complex service calls.
• Understand compressor operating parameters, oil differential pressures and oil level controls; knowledge of low/high pressure oil systems, split condensing/low ambient controls, EMS controls, CO2 refrigeration, and related startup/testing concepts.
• Perform system refrigerant and oil conversions.
• Additional duties as assigned.

Formal Education

• Required Level: High School Diploma/GED
• Preferred level: HVAC-R Technical School Degree

Experience

• External Candidates: 10 years in the field or 7 years with Certification from a Technical School
• Internal Candidates: 7 years of experience with completion of OJT & Skills Assessment

Additional Information

• Valid Driver’s License and safe driving record
• Ability to walk distances, bend, climb ladders, work at heights, and lift/carry up to 50 pounds repeatedly
• Excellent verbal and written communication; detail-oriented and motivated
• Strong mechanical aptitude and knowledge of basic maintenance tasks and hand tools
• Ability to work nights and/or weekends as required
• Working knowledge of refrigeration/HVAC is preferred
• Strong leadership and business acumen
• EPA 608 Universal Certification
• Excellent decision-making and documentation skills
• Ability to teach the listed items effectively

• Health, Dental, and Vision Insurance
• 401k with Company Matching Contribution
• Discretionary 401k Company Contribution
• Tution Reimbursement Program
• Life/Disability Insurance
• Maternity and Paternity Leave
• Panasonic Employee Discounts
• 10 Days Paid Vacation and 12 Company Holidays
• Employee Assistance Program
• And more

For more than 100 years, Hussmann Corporation has been a leader in providing innovative products, services and refrigeration systems for grocers and convenience stores. Hussmann, a subsidiary of Panasonic, promises to continuously provide the most customer-focused solutions in the food retailing industry. Hussmann is a subsidiary of Panasonic USA and is committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, national origin, genetics, medical condition, or any other characteristic protected by law.

REQ-152800

EEO Statement Hussmann is proudly committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, national origin, genetics, medical condition, or any other characteristic protected by law.

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