Grocery Clerk

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Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions to store management.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve issues.
• Support and assist customers, including minors, individuals with special needs, and older adults.
• Perform essential functions of this position with or without reasonable accommodation.

• Customer Service skills
• Effective communication skills
• Basic math skills (counting, addition, subtraction)

• Customer Service skills
• Retail experience

From a single grocery store in Cincinnati over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores across 35 states. We take pride in bringing diverse teams together with a passion for food and people, all with the purpose:
To Feed the Human Spirit. We innovate tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

People matter here. We strive to provide the ingredients for your success at work and in life. We support your growth with value, care, and opportunities. If you’re caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions.
• Flexible schedules with paid time off, holidays, and sick leave.
• Emotional and financial support, including free counseling and financial coaching.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement.
• Growth opportunities via training programs and career pathways.

For more info, visit our Benefits Page!

• Seniority level:
  Entry level
• Employment type:
  
  Part-time
• Job function:
  Management and Manufacturing
• Industries:
  Dairy Product Manufacturing

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