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Senior Problem Management Lead — IT Incident & Root Cause

Job in Coppell, Dallas County, Texas, 75019, USA
Listing for: DTCC
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A financial market infrastructure organization in Coppell, Texas is seeking a Lead Problem Management Associate to oversee the lifecycle of IT problems, ensuring minimal impact on business operations. The successful candidate will conduct root cause analysis, lead problem resolution activities, and implement effective prevention strategies. With a minimum of 6 years of experience and a focus on IT service management, this role requires strong communication and problem-solving skills.

In addition to competitive compensation, the company offers a flexible hybrid work model.
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Position Requirements
10+ Years work experience
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