Delivery Account Operations Associate

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

The role will be responsible for creating, developing, and maintaining data-driven reports to support business decision-making, increase print sales, ensure order billing accuracy and develop workload balance models for specific work groups. This role requires strong analytical skills, technical expertise, and the ability to communicate insights effectively.

• Develop and maintain reports, dashboards, and create data visualizations using Office application tools such as Excel, Power BI, or similar platforms.
• Extract, clean, and transform data from multiple sources.
• Perform data analysis to identify trends, patterns, and actionable insights.
• Collaborate with cross-functional teams to understand reporting requirements and deliver accurate, timely solutions.
• Ensure data integrity and accuracy across all reporting outputs.
• Automate recurring reports and processes to improve efficiency.
• Provide ad-hoc analysis and support for strategic initiatives.
• Document processes and maintain reporting standards and best practices.

Education:

Associate’s degree Data Analytics, Business Intelligence, or related field (Bachelor’s degree preferred).

Experience:

2–4 years in reporting, data analytics, or business intelligence roles.

• Proven Proficiency in Excel (advanced functions, pivot tables, macros).
• Experience with Power BI, Tableau, or similar visualization tools.
• Knowledge of Database builds.

Strong ability to interpret data and provide actionable insights.

Excellent communication, attention to detail, and problem-solving abilities.

Understanding of data governance and compliance.

Data Storytelling:
Presenting insights clearly to non-technical stakeholders.

Report Writing:
Creating concise, accurate, and visually appealing reports.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.