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Care Security Technical Manager

Job in Coppell, Dallas County, Texas, 75019, USA
Listing for: Nokia
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    Cybersecurity, Systems Engineer, Information Security, Network Security
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Job Overview

Join to apply for the Care Security Technical Manager role at Nokia

The Care Security Technical Manager will join a collaborative team focused on Care services for our customers. This role involves close interaction with various departments, including R&D and product management. You will provide advanced technical and product support within Care service delivery, operating in a 24x7 support environment.

Key Responsibilities
  • Handle complex troubleshooting cases at the solution/system level and act as the primary interface to R&D for escalating and resolving customer issues.
  • Assess emerging security vulnerabilities following the Security Vulnerability Management (SVM) process, provide applicable workarounds and determine need for security vulnerability fixes.
  • Work closely with software architect and software R&D team to analyze vulnerabilities and/or suggest remediations.
  • Provide impact analysis for the Security requirement at the organization level with product management.
  • Design, develop, and implement security solutions to meet business and compliance requirements, influencing product roadmaps.
  • Deep understanding of Privacy principles, GDPR and best practices on securing the deployment. Technical knowledge and analysis of information assurance, including applications, OS, physical security, networks, risk assessment etc.
  • Conduct network security audits.
  • Use manual testing techniques and methods to gain a better understanding of the environment and reduce false Positives.

Travel: up to 15%.

Note:

No relocation offered for this role.

Key Skills And Experience
  • Knowledge of telecom network architectures including 4G & 5G, computer networking concepts and protocols, and network security methodologies.
  • Skilled in Vulnerability Management, Secure configuration and Application Security tools, and techniques, with an analytical mind for problem-solving, abstract thought, and defensive security tactics.
  • Knowledge and understanding of relevant legal and regulatory requirements e.g. NAM specific telecom security conditions, CII (Critical Information Infrastructure) regulations etc., including common information security management frameworks, such as ISO/IEC 27001, ITU.Tx.805 ITIL, COBIT as well as those from NIST, including 800-53 and Cybersecurity Framework.
  • Working experience with Cloud Native, Microservices, Containers and Virtualization Technologies like Docker, Kubernetes (K8s), Helm is good to have. Experienced with Linux & windows including scripting languages like shell, python.
  • Ability to interact & coordinate with third party vendors for resolution of security vulnerabilities.
Nice to Have
  • Professional security management certification is desirable, such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Computer Hacking Forensic Investigator (CHFI), Any SIEM (Splunk, Arc Sight or Q-Radar) certification, CEH, OSCP.
  • Minimum of 10 years of relevant experience in Telecom/IT Security in a large Enterprise/telecom Operator Environment.
  • Experience in manual testing including Penetration testing is an advantage.
About Us

ancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role’s requirements. We strive to ensure a…

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