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Senior Tier 3 Escalation Engineer – Enterprise SaaS

Job in Coppell, Dallas County, Texas, 75019, USA
Listing for: Orama Solutions
Full Time position
Listed on 2026-01-11
Job specializations:
  • IT/Tech
    Systems Engineer
Job Description & How to Apply Below
A leading technology solutions provider in Coppell, TX is seeking an experienced Escalation Engineer – Tier
3. This key role bridges customer support and engineering, responsible for resolving complex technical issues for enterprise clients. Candidates should have over 5 years in technical support and web debugging skills. The company offers a competitive salary, growth opportunities, and a collaborative culture focused on customer experience. Medical insurance, vision insurance, and a 401(k) are included benefits.
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Position Requirements
10+ Years work experience
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