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Technical Support

Head of CX Excellence

Job in Coppell, Dallas County, Texas, 75019, USA
Listing for: UWorld
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading e-learning company based in Coppell, Texas, is seeking a Director of Customer Experience to lead and optimize their Customer Care and Technical Accounts teams. The successful candidate will have over 10 years of experience in customer support, including at least 5 years in leadership roles. This strategic role involves developing best practices for customer service and driving team performance while ensuring a high-quality experience for clients.

The company offers competitive compensation and comprehensive benefits, fostering an inclusive work environment.
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