Product Compliance Director

Product Compliance Director

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Category: Legal & Compliance

Position Type: Full Time

Location: US-TX-Coppell

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways.

BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at

We are looking for a Product Compliance Director to join our growing Product Compliance team. This role is a unique opportunity to directly impact Blackhawk’s mission of creating meaningful connections through payments, while developing your skills as a Product Compliance leader.

BHN has pioneered new ways for people to transfer money across borders and currencies. Your mission is to enable our product team to innovate and launch new products and grow our global presence. You will achieve this through a deep understanding of regulatory, privacy, and financial crime obligations, and by maintaining direct communication with Product teams to clearly articulate key Compliance requirements.

This is a hands-on Product Compliance leadership role embedded in the Legal & Compliance organization.

Product compliance means there is evidence that the product meets the essential requirements in the form of directives, regulations, and industry standards. Proper management of product compliance and the processes around it save time, create opportunity, reduce costs, and enable companies to mitigate risks.

Product and regulatory change design:

• Develop and maintain a strong Product & Technology (P&T) Leadership relationship and network to influence the building of compliant-by-design products and services.
• Utilize regulatory analysis of new products and services to drive the strategic P&T roadmap such that compliance remains a key differentiator.
• Advise P&T on regulatory controls implementation in a customer-oriented manner while adhering to regulatory requirements in line with Compliance policies.
• Enforce P&T accountability to ensure compliance controls are efficient and consistently implemented prior to launch and through change.
• Continue to gain and utilize industry and regulatory subject matter expertise to recommend innovative technologies and risk-based design, controls, and processes for implementation and change.
• Ensure that implementation plans are executed in a timely manner while negotiating exceptional use cases between P&T and Compliance Officers (second line).
• Design and implement the approach for ongoing monitoring and regulatory change gap analysis to ensure products remain compliant.
• Participate in strategic Product/Client discussions that require complex compliance solutions.

Audit, risk remediation:

• Define and oversee a process for ensuring Compliance Audit and Risk issues are remediated by P&T on a timely basis.
• Coordinate compliance-related audits impacting P&T and, where required, challenge audit findings in collaboration with the Compliance second line and Product teams.
• Ensure remediation plans are agreed upon across lines and executed promptly.
• Advise P&T on interpreting audit results and improving processes to avoid regulatory breaches and incidents.
• Design, implement, and maintain Product health reporting to improve Product visibility into compliance risks and inform product strategy.

This role will give you the opportunity to:

• Expand your Fin Tech and Payments knowledge and utilize it to innovate within the compliance space.
• Keep compliance at the heart of the product development cycle in a fast-moving environment.
• Be empowered to identify regulatory issues or opportunities and take a lead in driving initiatives to establish a high standard of Product compliance.
• Drive BHN’s P&T compliance strategy.

• 10+ years' experience in Regulatory Compliance or related Product Risk roles.
• Ability to define and…