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Customer Service Rep

Customer Resolution & Intake Specialist

Job in Coppell, Dallas County, Texas, 75019, USA
Listing for: TWO
Full Time position
Listed on 2026-01-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
A mortgage servicing company is seeking a Customer Resolution Intake Analyst in Coppell, Texas. The role involves processing inbound customer communications, initiating business processes, and responding to inquiries. Candidates must possess skills in Microsoft Office, have experience with BKFS, and demonstrate strong organizational and communication abilities. This position offers a chance to contribute to service delivery and continuous improvement, aligning with the company's commitment to compliance.
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