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Customer Success Manager
Job in
Coppell, Dallas County, Texas, 75019, USA
Listed on 2026-01-14
Listing for:
AGS
Full Time
position Listed on 2026-01-14
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Customer Success Manager (CSM)
About the role
They’re looking for a Customer Success Manager to partner with strategic enterprise customers across North America, driving successful deployment, adoption, and long‑term value.
What you’ll be doing
- Own and manage a portfolio of enterprise customers post‑sale
- Act as the primary point of contact across technical and executive stakeholders
- Drive onboarding, adoption, and ongoing success alongside Sales & Systems Engineering
- Lead regular check‑ins and business reviews to measure impact and outcomes
- Identify expansion, upsell, and renewal opportunities
- Help shape and scale customer success processes as the business grows
What they’re looking for
- SaaS Customer Success / Account Management experience
- Exposure to cybersecurity, IT, or network security environments
- Strong communication and stakeholder management skills
- Comfortable in a high‑touch, enterprise customer model
- Proactive, organized, outcomes‑focused
What’s on offer
- Equity
👉
If you think you’d be a great fit and are excited by the opportunity, please apply now!
Mid‑Senior level
Employment TypeFull‑time
Job FunctionCustomer Service and Information Technology
IndustriesComputer and Network Security, IT Services, IT Consulting
Dallas, TX Salary: $55,000-$60,000
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