Platform Research Specialist

Employer Industry: Market Research

• Salary up to $55,000/year + Bonus
• Opportunity for career advancement and growth within the organization
• Work in a fast-paced environment delivering over 1000 client survey projects annually
• Supportive and collaborative work environment with a focus on quality
• Chance to work with powerful technology and proprietary data in research

• Review client-submitted questionnaires for quality control and apply survey best practices
• Ensure error‑free data collection through custom programming and sampling needs
• Provide professional customer support with knowledgeable and thorough responses
• Guide clients in navigating Numerator's web‑based platforms with empathy
• Maintain superior quality standards throughout project execution while facilitating speed

• Excellent written and verbal communication skills
• Bachelor’s Degree or equivalent
• Previous experience with survey software (Qualtrics, Decipher, Alchemer, SPSS, others)
• Strong attention to detail and organizational capability with an ability to prioritize
• Ability to work independently with minimal supervision

• Previous experience providing familiarity with consumer questionnaire design is a plus, but not required
• A client-service mentality with a “can do” attitude
• Thrives in a fast-paced, growth‑oriented environment
• Highly collaborative team-oriented focus

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