Epic Release Programs Manager

MAKE A DIFFERENCE AT OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, delivering the clinical insights and tailored technologies needed to expand patient access, strengthen care teams, and improve the health of rural and medically underserved communities.

We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day.

OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

The Epic Release Manager is responsible for managing programs that are strategically important to OCHIN and our members, specifically focusing on Epic programs such as Honor Roll, Gold Stars, and Community Connect Accreditation.

They are also responsible for managing OCHIN’s product enhancement lifecycle and release processes, which includes upgrade coordination and creation, publication, and maintenance of OCHIN Roadmaps and release communications.

This role will work in close partnership with various teams across OCHIN including the Account Management team, Epic Product Enhancement Team, Infrastructure Team, and various other teams.

• Develops and operationalizes strategies and processes to support a streamlined product enhancement lifecycle from end to end leveraging a continuous improvement mindset to drive consistent, iterative improvements to OCHIN’s release cycle
• Maintains release schedules and ensures timelines are communicated to staff and members
• Ensures clear communication regarding anticipated enhancements across OCHIN teams and to membership, which may include developing and presenting internally and externally
• Partners with leadership roles to support execution of the product enhancement lifecycle, including proactively reviewing, scoping, and selecting enhancement projects, and ensuring that appropriate resources are available to support the enhancement schedule
• Stays abreast of future changes in the environment and advises OCHIN’s leadership
• Ensures OCHIN’s Epic instance meets regulatory/statutory requirements
• Provides oversight for change notification communications
• Reviews, defines, and supports improvement efforts, including operational policies and procedures
• Ensures OCHIN meets strategic goals related to Epic's Accreditation, Honor Roll, and Gold Stars programs
• Supports Change Control, including collaboration with the Change Control Board Chair, assisting in process
• Occasional Travel may be required (approximately 10%)
• Other duties as assigned