Senior Associate - Web Services Integration Specialist

Employer Industry: Financial Services

• Salary up to $159,000
• Eligible for annual discretionary bonuses
• Comprehensive benefits package including leave programs, adoption assistance, and student loan repayment programs
• Opportunity for career advancement and growth within the organization
• Collaborative and inclusive work environment that values diverse perspectives
• Chance to work with cutting‑edge technology in a fast‑paced, agile setting

• Manage and monitor the health and performance of Java and Mule Soft‑based web services
• Develop and implement proactive alerting systems, incident response protocols, and root cause analysis processes
• Serve as a senior escalation point for complex production issues, ensuring swift and effective resolution
• Collaborate with internal teams and third‑party vendors to enhance service performance
• Mentor and support L2 integration support team members, promoting knowledge sharing and operational excellence

• Minimum 5 years of experience in application support, integration, or software development roles
• At least 3 years of hands‑on experience with Mule Soft and Java
• Proficiency in web services and API development using REST/SOAP, XML, XSD, WSDL, and RAML
• Strong experience with authentication and security protocols such as OAuth and Mutual TLS
• Excellent analytic, troubleshooting, and interpersonal communication skills

• Familiarity with Linux, shell scripting, and Mule Soft connectors (e.g., FTP, SMTP, JDBC)
• Practical knowledge of AWS cloud services and architecture
• Experience with monitoring and alerting tools such as New Relic, Sumo Logic, and Pager Duty
• Exposure to Dev Ops practices and CI/CD tools like Jenkins or Git Lab
• Industry experience in Life Insurance or High-Tech environments