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Customer Success Manager, RetinaOS
Job in
Coos Bay, Coos County, Oregon, 97458, USA
Listed on 2026-02-28
Listing for:
McKesson
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support, IT Consultant
Job Description & How to Apply Below
Employer Industry: Healthcare Technology
Why consider this job opportunity:- Salary up to $125,600
- Potential for annual bonuses and long-term incentive opportunities
- Work remotely from home with flexible hours
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment focused on client satisfaction
- Chance to make a positive impact on healthcare technology adoption
- Develop strong relationships with clients and understand their business needs and challenges
- Support new client implementations of the Retina
OS Inventory Management System, including training and post-implementation support - Collaborate with technical teams to ensure smooth integration of technology
- Analyze usage data to identify opportunities for driving technology adoption
- Maintain accurate records of client interactions and technical issues in CRM systems
- Degree or equivalent and typically requires 4+ years of relevant experience
- Bachelor’s degree preferred or equivalent experience in healthcare
- Excellent communication and interpersonal skills to build client relationships
- General knowledge of healthcare preferred, with a willingness to develop expertise in ophthalmology
- Proven ability to manage multiple clients and projects simultaneously
- Experience with EMR and Practice Management systems
- Strong problem-solving skills with the ability to think creatively
- Ability to travel up to 15% annually to support client needs
- Familiarity with software platforms like Zen Desk, Hub Spot, and Sales Force
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