Senior Professional Services Engagement Manager - FSI

Git Lab is the intelligent orchestration platform for Dev Sec Ops . Git Lab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust Git Lab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. Git Lab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.

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As a Senior Professional Services Engagement Manager focused on the Department of Defense (DoD) and Federal Systems Integrators (FSI), you will play a critical role in driving Git Lab’s growth in the public sector by structuring services engagements that create true partnership and shared success with our customers. You will lead efforts to design, position, and close outcome‑oriented professional services engagements that translate complex Dev Sec Ops  and digital transformation initiatives into clear, measurable mission‑critical outcomes.

Reporting to the Senior Manager of Engagement Management, AMER, you will work at the intersection of technical solutioning and government contracting, aligning each engagement to the unique procurement, security, and compliance requirements of DoD agencies and their systems integrator partners. In your first year, you will build trusted advisor relationships with customer division chiefs, program managers, and technical leaders, mature repeatable engagement patterns for federal use cases, and help integrate professional services into account strategies from early discovery through successful delivery.

This is a unique opportunity to shape large‑scale implementations that improve how critical government programs plan, build, secure, and operate software using Git Lab.

• Designing and structuring outcome-based professional services engagements that align Git Lab capabilities with DoD mission objectives and Federal Systems Integrator program goals
• Partnering with account executives, solutions architects, and delivery leaders to turn complex Dev Sec Ops  transformations into clear, actionable implementation roadmaps and statements of work for federal customers

• Conduct discovery sessions with DoD agencies and Federal Systems Integrators to understand current‑state capabilities, mission constraints, and desired business outcomes
• Design outcome‑oriented services proposals that align Git Lab capabilities with customer success metrics and mission objectives
• Structure engagements using outcome‑based pricing approaches where appropriate, while maintaining flexibility for staff augmentation and packaged offerings when contracting requirements dictate
• Navigate government contracting vehicles and work effectively through reseller/distributor partnerships and Federal Systems Integrators
• Develop custom‑scoped SOWs and staffing plans for complex DoD implementations, engaging with technical architects and delivery leadership to ensure deliverability
• Articulate Git Lab's services value proposition, catalog offerings, and implementation methodologies in the context of federal requirements and compliance frameworks
• Align with division chiefs, and program managers to gain agreement on…