Microsoft Commercial Content Marketer

At a Glance

Channel Partners is looking for an experienced, passionate, and Inspiring Commercial Content Marketer to develop content across multiple platforms [LMS, social, digital, video, in-person, Git Hub-based documentation, etc.] for Microsoft’s Commercial Channel Marketing & Readiness team. Reporting to our Managing Editor, you will manage and develop content concepts, narrative strategy, and stories based on an editorial calendar for all the commercial lines of business, while leveraging modern content publishing workflows and tools (such as Git Hub, Markdown, and Docs-as-Code) to ensure accuracy, scalability, and efficiency.

The ideal candidate is resourceful, enthusiastic, and creative. They have a strong pulse on how learners want to be engaged and are constantly bringing new ideas on content delivery. They are natural problem solvers who thrive in both independent and collaborative team environments. Most of all, they’re excited to create impactful, creative, and engaging experiences for Microsoft commercial trainers, sellers, and customers.

They are comfortable adopting new technologies and workflows—including Git Hub, Markdown, and Docs-as-Code platforms—to deliver high-quality content efficiently.

Apply today and embark on a new career journey!

• Health and wellness benefits plans
• Flexible vacation and holiday policies
• Paid parental leave
• 401(k) with employer matching
• Technology allowance
• Referral bonus
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
• Opportunity to work with a growing company that actively rewards and promotes its employees

• Day-to-day client partnerships, including extracting and delivering training content needs for various commercial products
• Using adult learning theory in content to tell stories across different channels and to a commercial audience (longer-form narrative, short-form narrative, social, experiential, demo)
• Content creation across various platforms, including but not limited to social, Adobe suite authoring software, Microsoft Word, PowerPoint, digital, and Git Hub-based repositories (using Visual Studio code, Markdown, and YAML for Microsoft Learn and related platforms)
• Manage and publish content using Git Hub, Markdown, and YAML for Microsoft Learn and related documentation platforms;
  Maintain and update table of contents (TOC) files, metadata, and include files in content repositories
• Maintain editorial calendar and project manage individual tasks from assignment to delivery, including tracking content in Git-based workflows and repositories
• Responsible for working within a set of assigned hours for client projects & campaigns as assigned by management, and logging time effectively
• Research product key features and benefits to understand commercial business and goals with the ability to apply learning to field content for commercial representatives, partners, and customers
• Implement and improve authoring workflows (e.g., Git Hub Actions, validation scripts) to streamline content delivery
• Troubleshoot publishing issues, including build failures, metadata errors, and formatting problems in Markdown/YAML files
• Other duties as assigned by management

Experience and

Education:

• Bachelor’s Degree in Marketing, Business, Journalism, English, Communications or another related field preferred
• 3+ years of previous experience writing content for education, learning, or technical documentation (with a strong preference for experience using Git Hub, Markdown, and YAML in Docs-as-Code workflows)
• 2+ years working with Git Hub and Docs-as-Code workflows preferred
• Confident publishing or maintaining technical documentation using Markdown, YAML, and Git-based repositories
• Strong ability to manage multiple projects and coordinate priorities among multiple stakeholders across multiple teams
• Knowledge and experience with Microsoft commercial products and services such as Windows, Office, Surface for Business, Server, and Azure. Familiarity with Microsoft Learn structure (TOC YAML, includes, metadata) strongly preferred
• Experience with research and planning; content strategy identification,…