ServiceNow Developer | Active Secret clearance

Type of Requisition: Regular

Clearance Level Must Currently Possess: Secret

Clearance Level Must Be Able to Obtain: None

Public Trust/Other

Required:

None

Job Family: Software Engineering

Job Qualifications:

Skills: Problem Solving, Service Now IT Service Management, Service Now Platform, Software Systems

Certifications: Certified Application Developer (CAD) | Service Now - Service Now, Certified Implementation Specialist - IT Service Management (CIS-ITSM) | Service Now - Service Now, Certified System Administrator (CSA) | Service Now - Service Now

Experience: 5+ years of related experience

US Citizenship

Required:

Yes

Transform technology into opportunity as a Service Now Developer and help ensure the mission is never interrupted. At GDIT, we deliver clarity with our cloud solutions and provide meaningful work. Your work will be an important part of transforming our clients into the modern age and help them face any obstacle.

• Build and customize applications on the Service Now platform, including ITSM modules like Incident, Problem, and Change Management
• Connect the Service Now platform with other systems and applications using technologies like REST/SOAP.
• Create custom scripts, including Business Rules and Script Includes, to automate processes and meet business requirements
• Perform administrative tasks, such as user and role management, system maintenance, and health checks
• Customize user interfaces, forms, and workflows to align with business needs
• Provide end-user support and troubleshooting for issues related to integrated processes and platform functionality
• Work with end users, stakeholders, and management to define and create reports, dashboards, and data analysis products
• Contribute to IT-related technical processes reviews, postmortems, and continual process improvement

Bring your development expertise along with a drive for innovation to GDIT. Our Service Now Developer must have:

• Security Clearance Level: Active Secret clearance
• Required Technical Skills and
  
  Qualifications:
  
  
• 5+ years software development experience
• Experience with Service Now's data management tools such as Import Sets, Transform Maps, and the CMDB
• Experience in developing and customizing Service Now Platform applications and modules, especially ITSM
• Proficiency with integration methods like SOAP, REST, and web services, including creating and consuming them
• Strong scripting skills with at least one language – preferably Java Script
• Education: BS Degree
• Skills and Abilities:
• Proficient in designing, creating, and maintaining workflows and custom applications.
• Strong skills in creating and managing complex workflows using Flow Designer and other Service Now workflow tools.
• Ability to analyze requirements, troubleshoot issues, and develop effective technical solutions.
• Excellent understanding of the Agile software testing process and lifecycle, from smoke test to integration to production deployment
• Ability to identify, understand, document, and create functionality aligning with customer value streams
• Strong organizational and time management skills while working in a rapid software development environment
• Ability to identify and learn new technologies quickly
• Excellent communication skills for collaborating with both technical and non-technical stakeholders
• Strong analytical, problem-solving, and debugging skills
• Required
  
  Certifications:
  
  
• Service Now Certified Application Developer (CAD)
• Service Now Certified Systems Administrator (CSA)
• Service Now Certified Implementation Specialist – IT Service Management (CIS – ITSM)
• Location: Remote
• US Citizenship Required

• DoD 8570.01-M IAT Level II or III certification (e.g., Security+, CISSP, CISM)
• Experience supporting DoD classified systems in IL5 or IL6 environments

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company…