More jobs:
CSI & Innovation SME ITSM Excellence; Hybrid
Job in
Coos Bay, Coos County, Oregon, 97458, USA
Listed on 2026-01-16
Listing for:
General Dynamics Information Technology
Full Time
position Listed on 2026-01-16
Job specializations:
-
IT/Tech
IT Support, IT Business Analyst
Job Description & How to Apply Below
A prominent IT service provider is seeking an ITSM Continual Service Improvement & Innovation (CSI2) SME to lead and enhance IT service processes. This role requires 10+ years of experience in IT service management along with strong analytical skills in leveraging data for continuous improvement. You'll own the CSI operating model and ensure transparency in operations to elevate service delivery.
A Bachelor's degree is necessary, and familiarity with federal standards is preferred. Join us to drive meaningful enhancements to IT services.
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