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Technical Support IT Support

Head of SaaS Support & Customer Experience

Job in Coos Bay, Coos County, Oregon, 97458, USA
Listing for: TravelNet Solutions
Full Time position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 100000 - 120000 USD Yearly USD 100000.00 120000.00 YEAR
Job Description & How to Apply Below
A leading software provider in Myrtle Point, Oregon, seeks a skilled Support Manager to lead a high-performing customer support team. The role involves defining support strategies, mentoring teams, and ensuring customer satisfaction. Ideal candidates will have 5-10 years in technical support leadership, a customer-first mindset, and experience with platforms like Zendesk and Jira. This position offers a salary range of $100,000 to $120,000 plus an annual incentive and comprehensive benefits.
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