ServiceNow Developer

Service Now Developer Job Category:
Information Technology. Time Type:
Full time. Minimum Clearance Required to Start:
None. Employee Type:
Regular. Percentage of

Travel Required:

Up to 10%. Type of Travel:
Local.

CACI is seeking a Developer to develop highly complex, mission‑critical scoped and global applications for the Department of Homeland Security. As a Developer, you will be part of a development team working alongside architects, scrum masters, business analysts and testers focused on the delivery of a critical case‑management application. As the ideal candidate, you will be able to think critically in solving urgent mission issues, supporting end‑to‑end platform development from back‑end configuration to Self‑Service Portals.

• Actively participate in agile daily scrums and ceremonies, updating stories daily in Service Now documenting development progress and collaborating across platform teams.
• Support and participate in customer requirement workshops, working with product owner/stakeholders to configure requested items and tasks using Flow Designer to manage processes and meet business requirements.
• Provide technical guidance and support to junior and mid‑level staff.
• Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc.
• Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each (including CMS/Service Portal).
• Support in the development of use cases and testing procedures, ensuring product functionality, debugging and testing is completed prior to production deployment.
• Create and maintain system design and operations documentation.
• Ensure all development is created in alignment with Service Now Technical Best Practices.
• Actively contribute to the teams Knowledge Base with knowledge articles.

Required:

• Ability to attain DHS EOD.
• BA + 10 years’ applicable experience, AA + 12 years’ applicable experience, MA + 7 years applicable experience or 8 years’ experience.
• 1 or more active Service Now mainline certifications.
• Extensive understanding of the ways in which Service Now can be configured and customized and scripting within the tool.
• Experience integrating Service Now with external systems through SOAP or REST web services.
• Experience using the Workflow Editor to configure workflows.
• Experience with HTML5, JAVA, JavaScript, jQuery, CSS, Angular.js.
• Experience Service Now Software Asset Management (SAM), specifically SAM Pro.

Desired:

• Service Now Implementation Certification - Software Asset Management.
• Experience with Service Now IT Service Mgmt. (ITSM).
• Experience with CGI’s Sunflower Asset Management.
• Experience with Service Now Hardware Asset Management (HAM Pro).

A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high‑performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth. Together, we will advance our nation’s most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here.

Since this position can be worked in more than one location, the range shown is the national average for the position. The proposed salary range for this position is: $105,100 - $231,100.

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.