Benefits Administrator

Job Overview

Provide administrative support and staffing assistance within the Benefits Department. Primary duties include support of all associate welfare benefit plans, as well as strategic leadership and consulting services to stores, staff, and associates regarding all benefit related questions and escalated inquiries.

• Works mostly independently to resolve general escalated issues/inquiries related to high-level or complex benefits processes and procedures.
• Accountable for ensuring that benefit services are delivered consistently between Tier 1 support center associates and field associates by assisting HRSC Associates with inbound call overflow during high-volume periods.
• Perform all administrative functions necessary to support benefit programs as assigned.
• Arrange for payment via wires and checks for benefit programs.
• Organize and conduct new hire benefit orientations.
• Partner with the Benefits Management team to evaluate and provide feedback on benefit-related projects.
• Run reports to ensure accuracy in HR systems related to benefit enrollments and PPACA enrollments.

Typically has the following skills or abilities:

• Two to four years of experience using extensive knowledge of human resource business practices; or equivalent combination of education and experience that provides the required knowledge, skills, and abilities.
• High level of interpersonal skills to handle sensitive and confidential situations and documentation.
• Proficient in Microsoft Excel and Word.
• Ability to multitask in a high-volume setting.
• Superior customer service orientation and verbal/written communication skills.
• Strong analytical and problem‑solving skills.

Ability to navigate through multiple computer applications, including, but not limited to, HRIS, intranet, online timekeeping, and payroll data applications, and knowledge of various computer software applications.

Experience with disability management, including leave of absence administration: FMLA/ADA/State leave laws and Workers' Compensation.

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job‑related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please . Salary Ranges: $17.85 - $28.88.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.

Unincorporated LA County Residents:
Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.