Supervisor of Patient Engagement

Overview

Employer Industry: Specialty Pharmacy Management Services

• Opportunity for career advancement and growth within a fast-growing company
• Competitive salary with potential bonuses based on performance
• Supportive and collaborative work environment with a focus on employee development
• Engage in meaningful work that directly impacts patient care and medication access
• Flexibility to work remotely with occasional travel as needed
• Chance to lead and inspire a dedicated team of Patient Engagement Specialists

• Lead and manage a team of Patient Engagement Specialists to ensure timely and accurate prior authorization and financial assistance support for patients
• Proactively manage support in assigned hospitals and clinics to ensure patients receive medications on time
• Oversee team performance to meet service level goals and deliver high-quality patient care
• Conduct audits and manage workflows to enhance operational efficiency
• Facilitate training, coaching, and performance management for team members

• Must be a registered pharmacy technician with national certification (CPhT)
• Minimum of 3 years of pharmacy technician experience; 3-5 years in Specialty Pharmacy preferred
• Strong leadership experience, preferably in a regional or supervisory role
• High School diploma or GED required;
  Bachelor’s degree preferred or actively pursuing one
• Excellent communication and interpersonal skills with the ability to influence and lead effectively

• Training in leadership and management theory with practical applications
• Experience using Pharmacy dispensing or EMR systems, particularly Willow, Qs1, and RX30
• Proficient in Microsoft Excel, including data manipulation and graph creation
• Strong organizational skills and ability to manage projects to completion
• Previous experience in a patient-centered healthcare environment

#Specialty Pharmacy #Healthcare Leadership #Patient Engagement #Career Growth #Remote Work

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position.

Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.