Senior Manager, Provider Success; ACO

About Stellar Health

Historically, US Healthcare has relied on a fee-for-service reimbursement system where providers are paid based on the quantity of patient visits and procedures, rather than the quality of health outcomes.

At Stellar Health, we help primary care providers put patient health first. Our platform – a mix of technology, people, and analytics – supports providers at the point of care, delivering real-time patient information, activating practice staff, and empowering providers and care teams with incentives that reward the work they are already doing to keep patients healthy. Using the Stellar App, our web-based, point-of-care tool;

practices receive a simple checklist of recommended actions that support the best quality care. Providers and care teams are then paid monthly for each action they complete, and Payors save money in reduced healthcare costs along the way.

Stellar is a US-based Health-tech backed by Top VCs (General Atlantic, Point
72, & Primary Venture Partners) with an established product & proven operating model. We’ve shown that we make a real difference for physician practices and their patients.

shaco is a new, rapidly evolving business line within Stellar Health. We are leveraging Stellar’s proven technology and operating model to flip the script on the traditional ACO market. While traditional ACOs force providers to wait 12–18 months for complex shared savings calculations, shaco rewards clinical excellence with immediate, transparent monthly payments.

Watch the shaco difference in action here

We are 50 medical practices, 750 providers, and 60,000 lives strong—and growing fast.

We are seeking a Senior Manager of Provider Success who thrives in a high-performance, scrappy environment.

This is a unique opportunity to join a "startup within a startup." While you won’t be starting from zero - you will have access to Stellar’s established best practices, resources, and technology - you will be tasked with applying them in new ways. The playbook for this business line is still being written, and we need someone with the grit to write it while executing at a high level.

This role requires a builder’s mindset. You will be responsible for driving results in a complex, at-risk environment, building deep relationships with executive leaders, and utilizing data to tell the story of value-based care performance.

• Own the Performance Strategy: You will be the central driver for your portfolio’s success. You will be accountable for meeting medical group performance targets (chronic condition capture, quality performance, and total cost of care) by developing and overseeing the execution of strategic, data-driven action plans.
• Executive Storytelling & Influence: You will move beyond simple reporting. Partnering with our Med Econ teams, you will analyze complex performance data to generate strategic insights. You will present these narratives to C-suite executives at Medical Groups, influencing them to drive transformation and close performance gaps.
• High-Stakes Relationship Management: You will serve as the trusted partner and primary point of escalation for your providers and their leadership teams. You must be able to navigate complex conversations, resolve barriers to performance, and ensure providers fully understand the financial implications of their contracts.
• Operational Scalability & Design: You will identify where our current workflows need to evolve to support the specific needs of the ACO business. You will partner with internal teams to build new processes that allow us to scale this business line efficiently.
• Team Leadership: You will directly manage and mentor a team member, providing the coaching necessary to succeed in a high-workload, fast-paced environment. You will ensure the team is equipped to execute day-to-day operations while keeping an eye on the bigger strategic picture.
• Clinical Program Implementation: Build strong partnerships with internal stakeholders (Product, Operations, Med Econ) to implement clinical programs designed to address the total cost of care through the Stellar model.