Senior Manager, R&D Finance

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals.

We’re looking for a strategic, curious, and collaborative Senior Manager, R&D Finance. In this role, you’ll serve as the finance partner for our Product teams, driving product investment prioritization and R&D portfolio optimization, while overseeing R&D’s opex and infrastructure investments. You’ll help drive financial rigor, unlock growth opportunities, and ensure we’re investing resources where they matter most. This role will lead forecasting, financial modeling, and decision support – helping leaders on the R&D team understand return on investment across our product portfolio and make data-driven investment decisions.

• Partner with the R&D team to assess product performance and evaluate investments on the R&D roadmap over both short- and long-term time horizons
• Lead ROI analysis and business case development for new product launches and feature investments, helping prioritize the R&D roadmap based on financial returns and strategic value
• Provide financial insights to guide investment decisions and drive resource allocation across the product portfolio
• Collaborate cross-functionally to identify growth opportunities, margin drivers, and opportunities to increase cost efficiency
• Build flexible financial models to support ad hoc analysis and scenario planning, including M&A opportunities
• Oversee infrastructure investment analysis, including cloud costs, COGS optimization, and capacity planning
• Commun in clear, actionable ways to business partners
• Lead, mentor, and develop a team of 3 to 4 financial analysts supporting product analysis, infrastructure costs, and open investments

• 10+&A experience in progressive financial roles
• Strong financial modeling skills, with experience completing product forecasts (revenue & COGS), pricing impacts, and knowledge of common tech industry metrics
• Experience evaluating product business cases, including customer adoption trends, unit economics, and pricing impacts
• Excellent business acumen and ability to influence stakeholders with data-driven insights
• Ability to thrive in fast-paced environments with evolving priorities and can effectively problem-solve across multiple teams
• Excellent verbal and written communication skills, including experience working with Senior Leadership (VP+)
• Proficiency in financial planning tools (Anaplan) and comfort working with large datasets

• Bachelor’s degree in Finance, Business, Economics or related field, or equivalent experience
• Familiarity with API/platform monetization models and usage-based revenue structures

This role will be remote and located in British Columbia, Alberta or Ontario.

For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. The estimated pay ranges for this role are as follows:
Based in British Columbia. : $ to $ Target Bonus Percentage : 17.50% The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Twilio thinks…