Assistant Manager, Player Development

Employer Industry: Regulated Gaming Technology

• Salary up to $110,500
• Competitive bonus and equity options available
• Opportunities for career advancement and professional growth within a dynamic industry
• Innovative work environment that embraces emerging technology and ideas
• Chance to lead and develop a high-performing team focused on enhancing player experiences
• Support and guidance provided for obtaining necessary gaming licenses

• Drive key VIP sales metrics to enhance customer engagement and increase revenue
• Lead and coach a team of VIP Hosts, focusing on performance management and solutions-oriented guidance
• Collaborate with Analytics teams to ensure effective execution of reinvestment programs and player incentives
• Improve operational processes and compliance initiatives to enhance service quality and efficiency
• Develop and implement impactful sales training programs for the VIP team

• Bachelor’s Degree in a related field or equivalent professional experience with at least 4 years in Marketing and Sales focused on relationship building and revenue growth
• Minimum of 1 year of direct experience managing a sales team, including coaching and team development
• Proven track record in developing strategies that increase revenue while managing operational efficiency
• Strong problem-solving skills with a positive, team-oriented mindset
• Excellent communication skills with the ability to influence and lead cross-functional teams

• Experience in the gaming or regulated industries
• Familiarity with customer relationship management (CRM) tools and sales analytics
• Proven ability to manage high-stakes customer relationships effectively
• Experience in training and developing sales staff
• Knowledge of state gaming regulations and licensing processes