Business Solution Specialist II; Plus One

Why consider this job opportunity:

Hourly base pay rate is up to $27.31/hour, with potential for additional compensation through commissions and incentives.

Eligible for a minimum of 16 hours of paid time off each month and seven paid holidays per year.

Opportunity to work with well-known automotive brands and leading companies in the industry.

Engaging and collaborative work environment focused on employee experience.

Comprehensive benefits package including health care insurance and retirement planning options.

• Manage communication between the employer and commercial clients, ensuring accurate gate pass verification and timely assistance.
• Respond to client inquiries and provide quality service while resolving issues in accordance with company policies.
• Maintain Smartsheet tracking for verification and communication workflows related to gate passes.
• Generate buyer gate releases and collaborate with internal teams as necessary.
• Monitor and update vehicle notes in the system, managing shared communication channels effectively.

• Strong problem-solving skills and the ability to follow established standard operating procedures (SOPs).
• Experience with managing internal and external account relationships, including email and communication tools.
• Physical ability and mental acuity to execute responsibilities within required time frames.
• Proven track record of achieving established key performance indicators (KPIs).
• Ability to work effectively in a team environment and handle multiple tasks simultaneously.

• Familiarity with Smartsheet and AS400 systems for tracking and reporting.
• Previous experience in an administrative or customer service role within the automotive industry.
• Strong communication skills, both written and verbal.
• Ability to collaborate and build relationships across different teams.
• Experience in handling vehicle-related transactions or processes.

#Automotive Services #Customer Service #Career Opportunity #Competitive Pay #Employee Benefits

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.