Senior Manager – EMEA Strategic Accounts
Listed on 2026-01-15
-
Engineering
Operations Manager, Data Science Manager, Systems Engineer
About ITT: ITT is a leading manufacturer of critical components for harsh environments that serves fast-growing end markets in flow, aerospace and defense, energy and transportation. Building on our heritage of innovation, we partner with our customers to deliver solutions to the key industries that underpin our modern way of life. Headquartered in Stamford, CT, we have more than 11,700 employees globally with operations in ~40 countries and sales in more than 125.
At our core is our engineering DNA, with 1,280+ engineers, 1,700+ active global patents and ~51 manufacturing locations.
Our businesses are organized in three distinct segments, each based around our core engineering DNA:
Industrial Process: A global leader in centrifugal and twin-screw pumps and engineered valves for chemical, energy, mining, and industrial applications. Our leading brands include the iconic Goulds Pumps (with more than 175 years of history),
Bornemann, Habonim, Engineered Valves, Rheinhütte Pumpen
and
Svanehøj.
Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include
Friction Technologies, KONI
and
Axtone.
Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include
ITT Cannon, Enidine, Aerospace Controls
and
kSARIA.
Lead the EMEA OEM account team while personally managing one or two strategic customers. The role requires strong people leadership, disciplined process management, and ownership of CRM accuracy to ensure reliable forecasting, transparent reporting, and consistent execution.
Process & CRM Management- Enforce accurate, consistent CRM use across the team (pipeline, forecast, opportunities).
- Drive structured account planning and standardised reporting processes.
- Deliver reliable forecasts and maintain data integrity to support business decisions.
- Personally manage 1–2 key EMEA OEMs and related authorized sub-contractors, including contracts/LTAs, program tracking, and scorecard performance.
- Defend existing positions and expand share of wallet.
- Manage escalations and ensure proactive customer communication.
- Lead, coach, and develop a team of Key Account Managers focused on major OEMs.
- Set clear objectives, monitor performance, and address underperformance directly.
- Ensure all accounts have documented plans and disciplined follow-up.
- Develop and execute multi-year growth strategies for key OEMs.
- Negotiate contracts, LTAs, and pricing frameworks at senior level.
- Track competitor and market activity, adjusting plans where required.
- Strong background in electronic components / ideally interconnect.
- Proven people leadership across EMEA OEM accounts.
- Demonstrated success enforcing process and CRM discipline.
- Experience managing strategic OEMs at regional or global level.
- Fluent French (essential) or Italian (second priority essential).
- Additional European languages an advantage.
- Structured, disciplined, and process-driven.
- Direct communicator, pragmatic leader, culturally aware.
- Resilient, detail-focused, and committed to accountability.
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