Bilingual Social Services Specialist

Why consider this job opportunity

• Salary up to $25 per hour
• Bonus eligibility for all roles excluding Director and above;
  Commission eligibility for Sales roles
• Employer-sponsored health, dental, and vision plan with low or no premium
• Generous paid time off and a $100 monthly mobile or internet stipend
• Opportunity for stock options and a 401K program
• Chance to make a positive impact on the health and well‑being of older Americans

• Triaging incoming referrals for members with social needs and providing operational and administrative support across the team
• Collaborating with other teams to address member needs and connecting them to community services
• Reaching out to local organizations to ensure members receive appropriate support and completing necessary paperwork for public and community programs
• Utilizing an internal resource library to address social needs such as transportation, financial assistance, and medication discounts
• Providing inbound call support for members who need Social Services support

• Fully bilingual in both English and Spanish or in both English and Haitian‑Creole
• Minimum of 3+ years in a customer/patient‑serving role
• Strong organizational skills and high attention to detail
• Ability to multitask and adapt to changing priorities in a fast‑paced environment
• Proficient in technology and comfortable using various tools

Previous experience in social services strongly preferred.

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