Ecommerce Account Manager, Amazon

About Justrite Safety Group

At Justrite Safety Group, we’re more than just a collection of industrial safety companies; we’re a dynamic organization dedicated to protecting people, property, and the planet. Our ever-growing portfolio of companies collaborates to deliver advanced industrial safety solutions that set the standard for excellence.

As our business continues to grow, we continue to look for top talent to join our team as we lead the charge in revolutionizing industrial safety, ensuring that every worker returns home safe, every workplace remains secure, and our environment thrives for generations to come. With Justrite Safety Group, safety isn’t just a priority— it’s our passion.

The Account Manager, Ecommerce is a performance‑driven ecommerce marketer responsible for accelerating growth, profitability, and brand excellence across Justrite Safety Group’s Amazon channels. This role combines strategic planning, operational expertise, and data‑led decision‑making to optimize every facet of the Amazon ecosystem—from product listings and brand store experience to advertising, pricing, and fulfillment. The Manager will serve as the day‑to‑day account lead, overseeing vendor relationships, marketplace compliance, and performance health while driving continuous improvement in discoverability, conversion, and ROI.

Reporting to the Director, Ecommerce Channel Marketing, this role is central to advancing JSG’s digital commerce excellence and marketplace leadership.

Our ECommerce team is at the forefront of driving digital growth and creating seamless online experiences for our customers. We manage and optimize our online platforms, digital marketing initiatives, and marketplace partnerships to ensure our products are accessible whenever and wherever customers shop. With a focus on data‑driven decision‑making, innovation, and collaboration, the team works across functions to enhance the customer journey, strengthen brand presence, and deliver measurable business results.

Always forward‑looking, the E‑Commerce team plays a critical role in shaping our digital strategy and positioning us for long‑term success in an evolving marketplace.

• Develop and implement strategies to drive brand visibility, sales, margin, and conversion across Amazon.
• Drive Amazon marketplace growth through effective product listing management, brand store experience, pricing strategies, content, advertising, A/B test strategies, and performance optimization.
• Lead and build the vendor management relationship as the day‑to‑day contact and acct lead for JID (or SID).
• Partner with the Ecomm Content Manager to monitor and improve digital shelf performance: glance views, SEO, PDP quality, content score, image accuracy, and product discoverability.
• Build promotional calendars to maximize ROI and partner engagement and work to secure promotional approval through compelling and analytical business case creation.
• Oversee marketplace compliance, operational performance and account health while optimizing FBA inventory, FBM procedures, and logistics to ensure JSG meets & exceeds Amazon benchmarks.
• Troubleshoot operational issues with Vendor Central including PO issues, chargebacks, and cases.
• Conduct competitive research and category analysis to uncover whitespace opportunities, identify high‑velocity listings, and guide channel expansion.
• Partner with marketing to develop and execute content enhancements plans, paid media campaigns, SEO/SEM, A/B test strategies, and personalization initiatives that enhance visibility and conversion.
• Monitor performance through creation and usage of dashboards and analytics tools, providing actionable insights and strategic recommendations.
• Stay current on Amazon, marketplace, and general eCommerce industry trends, platform updates, and best practices to inform strategies and unlock new revenue streams.
• Collaborate with cross‑functional teams (Product, Brand, Merchandising, Supply Chain) to align growth initiatives, program execution, and go‑to‑market strategies.
• Lead strategic planning for both near‑term execution and long‑term…