Expansion Specialist

Employer Industry: SaaS (Software as a Service)

• Salary up to $62,000 a year
• Flexible Time Off policy and generous PTO plan
• Robust benefits package, including health, dental, and 401k with company match
• Opportunities for career advancement and internal mobility
• Work remotely within a supportive and collaborative environment
• Access to extensive training resources for personal and professional growth

• Manage high-volume customer inquiries regarding expansion requests and provide consultation on pricing and contract impacts
• Take ownership of the closing phase, generating order forms and ensuring successful handoff to Finance for billing
• Execute proactive follow-up strategies for customers with pending orders and address any commercial objections
• Maintain contract accuracy and Salesforce data integrity for all specialist‑led transactions
• Monitor the expansion funnel to identify friction points in the customer journey and recommend process improvements

• High School Diploma or equivalent required;
  Associate’s or Bachelor’s degree in Business Administration or a related field preferred
• 2–3 years of experience in Order Processing, SDR/BDR work, or Inside Sales
• Intermediate knowledge of Salesforce (opportunity management and reporting)
• Hands‑on experience with Sales Force/CPQ
• Familiarity with the "Land and Expand" revenue model and SaaS‑specific billing cycles

• Experience with CPQ tools
• Demonstrated ability to identify and communicate workflow bottlenecks
• Passion for personal and professional growth within a dynamic work environment

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Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.