Manager, Business Development

Overview

Ready to be a Titan?

Our Business Development organization is a highly strategic team responsible for assessing, validating, building and launching new business opportunities to accelerate growth at Service Titan while making a meaningful impact to our customers. We have driven exponential revenue growth and will be instrumental in continuing that trajectory in 2026 and beyond. Our team is composed of intellectually curious, hardworking, self-starting, and customer-oriented individuals who act with intentional urgency in accomplishing company-wide objectives.

At Service Titan, our goal is to build innovative products, provide extraordinary services & become the operating system of the Trades industries.

About this Role
:

As the Manager of Business Development, you will be part of a highly talented and fast-paced team that is responsible for relaunching and scaling our App Marketplace Program at Service Titan.

Business Development Manager

In this role, you will source, evaluate, negotiate, and sign partnerships that accelerate our entry into new markets or solidify our footing in existing Service Titan segments. This role will focus on integrated partnerships and be responsible for both evaluating and signing net-new partnerships as well as contributing to a broader go-to-market strategy for our App Marketplace. You will partner closely with key stakeholders in Product Management, Sales, Success, and Support to drive impact to company and department goals via partnerships and integrations.

Balancing both hard and soft skills, the Manager of Business Development is equally at ease building & managing a complex GTM roll-out model as they are presenting a business case to an executive audience or negotiating commercial deal terms with a prospective partner. The ideal candidate is a strong collaborator and has worked closely with technical and business stakeholders to drive positive business outcomes.

This individual will have a well-rounded background -- including strategic thinking, data analysis, and program management -- potentially drawing from a wide array of previous roles such as Business Development, Management Consulting, Business Operations, or Product Management.

What you’ll do
:

• Drive the expansion of our App Marketplace by evaluating, negotiating, and ultimately acquiring partners that compliment Service Titan’s current product offerings and are in service of a broader product strategy
• Collaborate with leaders across Service Titan’s Product, Sales, Success, and Support organizations to inform our integration partnership and integration strategy
• Develop business cases using quantitative and qualitative analyses, evaluate multiple financial models to monetize partnerships, and related deliverables;
  Size revenue and efficiency opportunities, prioritizing activity accordingly
• Develop a deep understanding of customer needs, identify gaps in core product functionality, and identify the right set of integrations and accompanying enhancements
• Support shaping and continuously refining the App Marketplace program, optimizing for efficiency, growth and commercial value, across our customer, partner, and internal team stakeholders
• Effectively communicate Service Titan’s product vision to the partners both in and outside of our App Marketplace program
• Help scale the team and our supporting partner programs to keep up with the expanding needs of Service Titan’s strategic objectives
• Support the management of Service Titan’s partner integrations ecosystem, collaborate with internal and external stakeholders to ensure goals and performance meet expectation of measurable positive impact most importantly to customers, but also for Service Titan and Partners
• Work in close collaboration with the GTM and Product Solutions sides of the Service Titan App Marketplace team to ensure clean handoffs and effective launches for all partners brought into the ecosystem

What you’ll bring
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• 6+ years of relevant work experience preferably in Business Development, Management Consulting, Business Operations, or Product Management within SaaS companies
• Bachelor's Degree; MBA or equivalent experience preferred
• Excellent business…