Personal Agent Assistant; Part-Time

Are you self-motivated and passionate about making a positive impact? If yes, then please consider joining our team at Connections Case Mgmt!

We are a Support Services Brokerage and a nonprofit 501(c)3 agency that provides case management to adults with intellectual and developmental disabilities living in the communities of Coos, Curry, Douglas, and Klamath counties.

We are seeking a part-time Personal Agent Assistant (PAA) to work in our Coos Bay office.

This is a part-time 20-hour per week position, to be worked Monday-Friday between the organizational hours of 8am-4:30pm.

The Person al Agent Assistant (PAA) is responsible for providing administrative and clerical support to ensure the smooth operation of the office. This includes answering and directing incoming telephone calls, assisting visitors such as customers, providers, and other guests, and maintaining organized and accurate provider records. The PAA is also responsible for filing documents, performing data entry, and handling general office tasks.

A key part of this role involves processing and approving provider timesheets in compliance with established procedures. In addition to administrative duties, the PAA helps maintain the cleanliness and order of shared spaces by performing light janitorial tasks and restocking supplies as needed.

This role requires strong attention to detail, excellent communication skills, and the ability to manage multiple tasks in a fast-paced environment. To be successful as a Personal Agent Assistant (PAA), you must possess the following skills/abilities:

• Strong computer skills: including but not limited to experience with Microsoft Word, Outlook, Excel, and strong knowledge of current contemporary software and office equipment.
• Strong organizational and problem-solving skills:
  You must be able to work independently and efficiently to organize your time, manage your workload, and meet deadlines.
• Excellent verbal communication skills:
  You must be able to communicate effectively with a variety of people, agencies, programs, etc.
• Interpersonal skills/relationship building:
  The ability to get along well with others and build authentic rapport is extremely important in this position. This includes but is not limited to our customers, their families, community partners, agencies, and fellow Connections staff.

• High school diploma, GED, or greater.
• Oregon Class C driver’s license with an acceptable driving record and valid insurance.
• Ability to pass a background check.
• Residence in Oregon AND within the county/counties served (or reasonable distance).

• 1-year progressive experience working in high volume professional office setting.
• Knowledge of developmental and intellectual disabilities is preferred.

Simply put, we care.

• The individuals we serve are at the heart of what we do, always. We value building authentic rapport with our customers and their families/the people most important to them and are genuinely passionate about helping them reach their goals and live their best lives. We also keep caseloads low to ensure quality interaction and work.

• We recognize that we couldn’t do the amazing work we do if not for our amazing staff. As an employer, we provide training and support, creative incentives, and a competitive wage and benefit package.

• We take pride in what we do. All work performed is done through an equity lens, in alignment with our Mission Statement and values, using principles of self-determination, in an atmosphere of dignity and respect.

Final date to receive applications: 03/31/2026

Due to the volume of applications, we will only contact those selected for an interview. If you are not contacted, please know that we greatly appreciate your time and are thankful for your interest.

To learn more about Connections, please visit our website:(Use the "Apply for this Job" box below)..org