Receptionist - Franchise

Receptionist - Franchise Location at H&R Block
. This role involves helping clients, guiding them to the right tax professional, and delivering confident, informed service. The position is described as seasonal, with responsibilities focused on client experience and smooth daily operations.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients as they request
• Help ensure all client needs are met during service, in person, over the phone, or virtually
• Maintain office cleanliness and organize resources with the team
• Other duties as assigned

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficient with the ability to use Microsoft Office

• High school diploma or equivalent
• Ability to work flexible schedule and/or in multiple locations
• Sales/marketing experience

• Seniority level:
  Not Applicable
• Employment type:
  
  Full-time
• Job function:
  Administrative
• Industries:
  Retail

Location:

Coos Bay, OR