Intake Specialist - Coolidge, AZ; Pinal Hispanic Council

Intake Specialist - Coolidge, AZ (Pinal Hispanic Council)

Coolidge, AZ, USA

Posted Thursday, January 22, 2026 at 9:00 AM | Expires Tuesday, March 24, 2026 at 9:59 AM

Looking to build a lasting career? Join a team that is inclusive and embraces all individuals. Intermountain Centers is one of the largest statewide behavioral health and integrated care organizations in Arizona. What does building a lasting career look like?

• Exceptional health, dental, and disability benefits
• Career and compensation advancement programs
• Student loan forgiveness programs
• 401k company match
• Holiday, PTO and employer paid life insurance
• Clinical licensure supervision and reimbursement
• Evidence-based treatment approaches, training, and supervision.

Intermountain Centers and its statewide affiliates are currently recruiting career-minded individuals interested in opportunities within the largest adult and child service continuum in Arizona.

The Intake Specialist is responsible for all aspects of the initial assessment of members including interviewing, gathering data for a comprehensive psychosocial assessment, making a clinical diagnosis, and completing the interim service plan. The Intake Specialist also assists with completing SMI Determinations, substance use assessments, and crisis intervention. Interacts professionally and clearly and in a timely manner with internal and external customers and other community professionals.

• Conduct a comprehensive psychosocial assessment and make treatment recommendations, summarize primary presenting issues, identify child/family strengths, and formulate a diagnosis based on this initial interview.
• Build rapport and credibility simultaneously with members. Relate to a variety of individuals with warmth, empathy, and acceptance.
• Develop interim service plans that identify the next steps taken after intake by the provider and person/family, and what issues are to be addressed for ongoing assessment.
• Provide effective crisis assessment including following the program triage protocol, arranging for emergency psychiatric evaluation/hospitalization as indicated by protocol, and providing follow-up, normalizing the situation, discussing options, and handling the situation calmly.
• Conduct educational activities that promote member understanding of treatment services, including therapy, behavior management, psychiatric evaluations, medication, diagnosis, and parenting skills.
• Perform duties with knowledge and skill in group processes, establish group commitment to common goals, and create an environment of mutual respect and understanding.
• Perform duties utilizing knowledge and skill in assessment and diagnosis using DSM‑V criteria.
• Understand human development, family life cycles and demonstrate application of this knowledge in assessment and diagnosis.
• Maintain clinical records in a timely manner according to standards.
• Attend all intake department staff meetings, participate in the process of improving admissions procedures, and assess the quality and effectiveness of intake services.
• Participate in in‑service training and other educational opportunities as required and as time and resources permit.
• Complete SMI Determinations for new enrolled members and existing members.
• Assist with crisis intervention techniques.
• Perform other duties as assigned by the Program Director.
• Follow policies, procedures, and controls established by the organization and HIPAA officers regarding PHI.
• Perform other related duties as assigned or necessary relative to the position.

• Education and Experience – Completion of a Master’s Degree in Social Work, Counseling, Therapy, Psychology, or Education from an accredited school highly preferred; or completion of a related Bachelor’s degree program and two years full‑time work experience in the behavioral health field, or a non‑related bachelor’s degree with four years of full‑time experience in the behavioral health field.
• License – Arizona Licensure (LISAC, LMSW, etc.) highly preferred.

• Minimum 18 years of age.
• Arizona Driver’s License and 39‑month Motor Vehicle Report with proof of vehicle registration and liability insurance that meets insurance requirements, if required for position.
• Must possess and maintain Level 1 fingerprint clearance throughout employment.
• CPR and First Aid certification, if required.

Questions about this position? Contact us at

Intermountain Centers is an equal opportunity employer. Intermountain Centers does not discriminate based on age, ethnicity, race, sex, gender, religion, national origin, creed, tribal affiliation, ancestry, gender identity, sexual orientation, marital status, genetic information, veteran status, socio‑economic status, claims experience, medical history, physical or intellectual disability, ability to pay, source of payment, mental illness, and/or cultural and linguistic needs, as well as any other class protected by law.