Veterinary Receptionist; Part-Time

Overview

Veterinary Receptionist Required. We are looking for a receptionist to work alongside our team of 10 vets and 15 nursing and support staff in both our Magherafelt & Cookstown clinics. This is a part-time permanent role working 31.5 hours per week from 9:00am to 6:15pm, Monday to Friday. Saturdays are on a rota basis. Craemill Veterinary Clinic is proud to offer exceptional vet care to the pets of Northern Ireland.

With three clinics based across Magherafelt, Cough and Cookstown, our team is dedicated to providing services to local dogs, cats and small animals.

• Use the practice management system to arrange appointments, register clients and pets, ensure records are up to date, print invoices, record payments, check and adjust stock and perform end of day procedures
• Assess the urgency of a pet’s condition when booking emergency appointments
• Develop preventative health care knowledge to appropriately advise clients on topics such as neutering, fleas, worms, vaccination etc
• General clerical duties including filing, photocopying, scanning etc
• Maintain high standards of cleanliness and tidiness in the reception and front of house area
• Familiarity with practice policies for repeat prescriptions and pet insurance
• Carry out drug and food ordering and restock dispensary, consulting rooms and theatre
• Understand and adhere to Health & Safety protocols at all times
• Liaise with courier services and laboratories to ensure samples are delivered and collected on time
• Any other relevant duties as required by the practice

• Minimum Grade C in GCSE English & Maths
• Good communication & IT skills
• Understanding the importance of confidentiality
• Personable & empathetic disposition

• Competitive salary plus benefits package
• 6.6 weeks annual leave FTE
• Additional annual leave for your birthday added to holiday allowance
• Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
• Cycle to work scheme
• Employee wellbeing initiatives
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits – discounts and cashback with retailers
• Pension scheme
• Discounted staff pet care