Customer Service Assistant

Overview

Cookstown & Dungannon Leisure Centre. Purpose and Function of Post:
As part of the Leisure Services team contribute to the provision of a quality, safe, customer-focused, value for money service and assist facility users in a pleasant, purposeful and professional manner. In addition to the standard pre-employment checks, this position will also be subject to receipt of a satisfactory Basic Access (NI) check.

• As the first point of contact for facility user’s duties will include providing information, collecting admission fees and payments, dealing with customer enquires in person, by telephone or email and associated administrative duties.
• Receive all visitors; deal with information requests in a courteous and efficient manner ensuring a high level of customer care.

• A minimum of 5 GCSE’s (Grades A-C) or equivalent including English Language and a numeracy based subject

• Location:
  
  Cookstown and Dungannon
• Salary: £13.69 - £13.90 per hour plus unsocial hours where applicable
• No. of vacancies: 2
• Contract Type:
  Permanent
• Weekly hours: 30
• Worktime:
  Rota basis, to be confirmed
• Published date: 22/01/2026
• Closing date: 05/02/2026