Retail Route Merchandiser; TN, Cookeville

Retail Route Merchandiser (TN, Cookeville)

Five Star Breaktime Solutions is a premier provider of away-from-home convenience services, committed to delivering innovative breaktime solutions that enhance customer experience. We are seeking a Retail Route Merchandiser to represent Five Star across client locations by ensuring vending machines and micro‑markets are fully stocked, clean, and visually appealing. This role is ideal for self‑motivated individuals who enjoy working independently, building customer relationships, driving safely, and taking pride in delivering exceptional service.

You’ll be the face of Five Star – delivering snacks, drinks, and fresh food that keep our customers happy while helping grow our business through excellent service and upselling opportunities.

Competitive hourly pay.

• Merchandising:
  Merchandise products according to store layouts and POGs, roll‑out promotions, gather & report customer feedback, maintain inventory levels for all products sold, restock shelves, coolers, and coffee, follow inventory‑tracking and product‑rotation protocols, collect & record out‑of‑date, rejected, or unsold merchandise, monitor shelf life to minimize spoilage losses.
• Product Delivery:
  Review inventory requirements, work closely with the warehouse to prepare products for delivery, load & unload safely, drive the company vehicle, maintain open communication with management regarding product changes and scheduling.
• Cash Handling:
  Collect money from kiosks, follow cash‑handling & loss‑prevention protocols, record transactions, monitor & report any suspicious activity.
• Food Safety & Sanitation:
  Ensure proper handling and refrigeration of perishables during transit, maintain optimal cooler temperatures, perform routine cleaning of all equipment and surfaces at each point of sale.
• Customer Interaction & Team
  
  Collaboration:
  
  Greet clients and customers professionally, address questions or concerns, provide product suggestions, suggest ways to improve route efficiency and customer satisfaction.
• Inventory:
  Complete full inventory counts and submit as required.
• Audit:
  Inspect food quality & appearance, report stale products, review “pick” sheets, conduct final walk‑through.
• Additional:
  Complete projects and assignments as needed.

• High school diploma or equivalent required; additional coursework in logistics, customer service, or merchandising preferred.
• 1–2 years of experience in route delivery, merchandising, retail, or customer service.
• Valid driver’s license with a clean driving record; must pass DOT physical, background check, and drug screening.
• Proven ability to work independently, prioritize tasks, and perform well under minimal supervision.
• Strong interpersonal and communication skills with a customer‑focused, positive attitude.
• Demonstrated ability to promote and upsell products while maintaining excellent service relationships.
• Comfortable using technology, including handheld devices, tablets, and route management systems.
• Knowledge of driving safety, DOT compliance, and vehicle inspection best practices.
• High level of attention to detail and accuracy in cash handling, inventory control, and documentation.
• Ability to lift 50 lbs. or more repetitively and perform frequent bending, reaching, and stooping.
• Dependable, self‑motivated, and committed to upholding Five Star’s values of discipline, leadership, integrity, and community.

• Competitive hourly pay.
• 401(k) retirement savings plan with company match.
• Comprehensive medical, dental, and vision insurance plans (individual and family coverage).
• Voluntary FSA, life insurance, and short/long‑term disability options.
• Opportunity to support our 501(c)(3) charity, Feeding the Future, Inc., which provides over 500,000 meals annually to children in need.

Five Star Breaktime Solutions is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage veterans and individuals with disabilities to apply.

Location:

TN, Cookeville.