Client support associate
Job in
Cookeville, Putnam County, Tennessee, 38502, USA
Listed on 2026-03-05
Listing for:
Motion Recruitment
Full Time
position Listed on 2026-03-05
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Desktop Support
Job Description & How to Apply Below
We are looking for a motivated IT Support Specialist to join our team. If you enjoy solving technical problems and helping users get back up and running, this role is for you!
🔧
What You’ll Do:
- 🛠 Identify, manage, escalate, and resolve technical issues
- 💻 Install and configure software, printer drivers, and utilities
- 🖥 Troubleshoot desktop, laptop, printer, software, and basic network issues
- 📊 Monitor systems, identify problems, and take corrective action
- 🎧 Provide basic technical support and diagnose application issues
- 🤝 Deliver excellent customer service and communicate clearly with users
- 1–3 years of related IT support experience (or equivalent education/experience)
- 1–3 years of customer service experience
- 👥 Ability to work well in a team environment
- 🕒 Flexible with work schedules
- 1–3 years of hands‑on technical experience
- Experience troubleshooting desktops, laptops, and printers
- 📘 Strong knowledge and user support experience with Microsoft Office
Position Requirements
10+ Years
work experience
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