IT Service Tech

Build Your Future with Aphena Pharma Solutions! At Aphena Pharma Solutions, we’re not just a leader in pharmaceutical packaging — we’re a team that’s making a difference every day in healthcare and in our community. Ranked #7 in manufacturing in the Upper Cumberland, we offer a clean, climate-controlled work environment, a culture of growth and innovation, and the chance to be part of something bigger.

• Design, implement, and maintain IT infrastructure, including servers, storage, and networking devices.
• Manage LAN, WAN, VPN, and wireless networks, ensuring performance, reliability, and uptime.
• Implement robust security measures—firewalls, anti-virus, patch management—and conduct security assessments to ensure compliance with cGMP, industry standards, and company policies.
• Develop and test disaster recovery plans, ensure backups, and maintain business continuity procedures.
• Act as a vendor liaison for procurement, technical support, and IT maintenance.
• Support and guide the deployment of AI-powered tools (chatbots, CoPilot, ChatGPT) while training users on responsible AI use, ethics, and data privacy.
• Provide application and user support to ensure smooth onboarding and productivity across the organization.
• Stay on top of emerging technologies and integrate best practices to keep Aphena at the forefront of innovation.

• Bachelor’s degree in computer science, IT, or related field or equivalent experience.
• 4–6 years in IT infrastructure or system administration.
• Preferred certifications:
  CompTIA Network+/Security+, Dell/HP server management.
• Strong skills in Windows Server, Linux, macOS, virtualization (Hyper-V, KVM), and networking protocols (TCP/IP, DNS, DHCP, VLANs, VPNs).
• Knowledge of security principles, intrusion detection, and endpoint protection.
• Experience with scripting (Power Shell, Bash, Python) and automation tools.
• A problem-solver with strong communication and collaboration skills.

• Competitive Pay & Benefits:
  Medical, dental, vision, 401(k), PTO, and more.
• Growth Opportunities:
  We invest in training and promote from within.

Work That Matters:
Your expertise will directly support the systems that help produce life-impacting products.

Great Culture:
Be part of the Aphena story—a workplace that values people as much as results.