Accounts Receivable Specialist

Accounts Receivable Specialist

Location:

Conyers, GA, US, 30013

Work Arrangement:
Onsite

Dover Food Retail (DFR) is a leading manufacturer of display cases, specialty products, refrigeration systems, power systems, and comprehensive services. DFR is part of the Dover Corporation® (NYSE: DOV) and is a diversified global manufacturer with annual revenues in excess of $7 billion. The company focuses on innovation in glass doors and intelligent merchandising technologies that keep food safe for brands such as Hill Phoenix and Anthony.

What we are looking for: We need an Accounts Receivable Specialist who provides timely and accurate invoicing, assists with collections, shipping, and customer service requests, and serves as a business liaison with our Offshore Shared Services for dispute resolution.

Responsibilities:

• Process invoices, credit memos, and other billing documents.
• Verify BOLs, POs, and required support documents are uploaded for audit and invoicing.
• Conduct 3‑way matching (PO, pricing window, Visual SO, and Visual PO).
• Prepare pre‑payment invoices, input data into the PPD tracker, and process revised/updated invoices.
• Provide Offshore Shared Services support—basic freight information for customer inquiries.
• Verify shipping freight charges and serve as liaison between freight companies and the shipping department.
• Communicate with freight vendors to confirm final freight charges.
• Gather information for new customer and tax exemption set‑up.
• Work with the AR Supervisor to resolve accounts receivable issues.
• Support month‑end close and title transfer billing management.
• Support A/R scorecard metrics.
• Own timely collection of payments from customer accounts.
• Ensure invoices are processed through customers efficiently and on‑time using customer portals and communications.
• Engage directly with customer A/P teams to understand and remove payment roadblocks.
• Other duties and responsibilities as assigned.

Basic Qualifications:

• High school diploma or GED required.
• 4+ years of related experience in credit, collections, and billing.
• Preferred:
  Bachelor’s degree in a related field.

Preferred Qualifications:

• Prior billing experience.
• Experience with Visual, Integra, Oracle, and Viewpoint Vista.
• Ability to work independently in a fast‑paced environment.
• Demonstrated dependability and flexibility to manage work as required.
• Strong communication skills across all levels and functions.
• Proficiency with office equipment and recording written information.

Physical Demands:

• Sitting, standing, walking, using hands and fingers to operate a computer, keyboard, mouse, tools, and telephone; occasionally lifting up to 50 lbs.
• Usual office work environment; overtime may be required to meet project deadlines.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Noise level is usually moderate; visiting job sites may be required occasionally.
• Adherence to company and OSHA safety guidelines and protocols; may be required to wear personal protective equipment.

Our Values:

• Winning Through Customers
• Respects and Values People
• Expectations for Results
• High Ethical Standards, Openness, and Trust

Benefits:

• Medical, dental, and vision coverage
• 401(k) retirement plan with employer contributions
• Flexible spending accounts
• Paid holidays
• Additional benefits include health savings account, dependent care flexible spending, disability insurance, life insurance, accident and critical illness insurance, adoption and fertility benefits, commuter benefits, parental and bereavement leave, paid time off, employee discounts, and an employee assistance program.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. They do not establish a contract for employment and are subject to change at the discretion of the Company.

Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants:
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you have difficulty accessing or using this online application process and need an alternative method for applying, we will determine an alternate way. Please contact  for assistance, specifying the Job Requisition Number / Job Title and Location in your response.