Accounts Receivable Specialist

Overview

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as Hill Phoenix and Anthony. DFR is part of the Refrigeration and Food Equipment segment of the Dover Corporation® (NYSE: DOV).

Dover is a diversified global manufacturer with annual revenues in excess of $7 billion. DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

Job Title: Accounts Receivable Specialist

Location: Conyers, GA

We are looking for an Accounts Receivable Specialist who is responsible for providing timely and accurate invoicing, assists collections, shipping, customers, and sales/marketing department on requests for invoices or shipping verification. Position will also be a business liaison with our Offshore Shared Services for follow up and dispute resolution.

• Responsible for processing invoices, credit memos and other billing documents
• Verify that BOL’s & POs and all required support are uploaded to the document library for audit & invoicing purposes
• Process 3-way matching (PO, pricing window, Visual SO, and Visual PO for all billing)
• Prepare Pre-Payment invoices, input data into PPD tracker and process revised/updated invoices
• Offshore Shared Services support - provide BOL, POs, and Freight support for customer inquiries
• Verify shipping freight charges
• Serve as liaison between freight companies & shipping department
• Communicate with freight vendors to verify final freight charges
• Gather information for new customer and tax exemption set-up
• Work with AR Supervisor to resolve accounts receivable related issues
• Other duties and responsibilities as assigned
• Support month-end close and title transfer billing management
• Support A/R Scorecard metrics
• Ownership of on-time collection of payments from customer accounts
• Ensure invoices are processed through customers efficiently and on-time through use of customer portals, customer communications, and other tools
• Engage directly with customer A/P teams to understand and remove payment roadblocks

• High school diploma / GED required.
• 4+ years of related experience in Credit, Collections, and Billing
• Preferred Bachelor’s Degree in related field

• Prior billing experience
• Experience with Visual, Integra, Oracle, Viewpoint Vista
• Strong excel skills
• Ability to work independently in a fast-paced environment
• Ability to work independently and provide solutions to issues
• The ability to demonstrate dependability and flexibility to manage work as required
• Strong communication skills - possess the ability to work and communicate effectively with others across all levels and functions of the business.

• Requires the ability to operate computers, adding machines, copy machines, other general office equipment and to record written information

• The employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, tools or controls, and telephone to talk and hear; reach with hands and arms; climb or balance; stop, crouch and kneel. Occasionally, the employee may have to lift and/or move objects up to 50 lbs. Vision requirements include close, color and peripheral vision.

• Usual office work environment
• Overtime may be required to meet project deadlines
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• The noise level in the work environment is usually moderate.
• Visiting job sites may be required occasionally.

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