Collections Specialist

Description

We are looking for a detail-oriented Collections Representative to join our team in Conyers, Georgia. In this contract position, you will play a key role in managing financial transactions, ensuring accurate processing of invoices, and maintaining excellent customer service standards. If you have strong organizational skills and thrive in a fast-paced environment, this opportunity is ideal for you.

Responsibilities:

- Process customer invoices accurately and efficiently while adhering to company policies.

- Handle inbound calls and provide attentive support to resolve customer inquiries related to accounts receivable.

- Review and reconcile accounts to identify discrepancies and ensure timely resolution.

- Manage check processing and overdraft transactions with precision and attention to detail.

- Utilize Oracle program and Microsoft Office tools to maintain and organize financial records.

- Collaborate with internal teams to ensure seamless communication regarding customer accounts.

- Conduct thorough reviews of invoices and ensure compliance with accounting standards.

- Address customer concerns with courtesy and maintain strong relationships.

- Assist in hiring processes by providing necessary documentation and support for onboarding.

- Perform other accounting functions as needed to support the department's objectives.

Requirements

- Proven experience in accounts receivable or related accounting functions.

- Strong customer service skills with the ability to communicate effectively and professionally.

- Proficiency in Microsoft Office Suites and Oracle.

- Exceptional organizational abilities and attention to detail.

- Ability to handle inbound calls and resolve customer issues promptly.

- Knowledge of invoice processing and check handling procedures.

- Familiarity with resolving discrepancies and managing overdrafts.

- Solid computer skills and aptitude for learning new systems.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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