Retail Team Member x

Location:

31.8 mi from Terrig St, Shotton, Deeside CH5 1XU
, UK.

Posted 2nd Mar;
Ends:
Mar 15th;

We’re looking for a Retail Team Member to welcome visitors to the National Trust shop at Bodnant Garden, to answer their questions and help them make the most of their day.

Salary: £12.25 per hour.

Contract/duration: Permanent.

Hours/working pattern: Average 15 hours per week, including weekends and bank holidays.

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

As a member of the retail team, you’ll be offering visitors help and advice with their shopping. You’ll have high standards of presentation in the shop while providing excellent service to all customers.

You’ll also be able to talk to them about how everything they buy helps to fund the work of the National Trust. Other duties may include arranging, receiving and unpacking deliveries, creating shop displays and working with others in the team to keep the shop floor clean and organised.

• Focused on giving great service to everyone you meet.
• A team player, but also happy to work on your own initiative.
• Well‑organised and adaptable.
• Willing to learn new skills.

• Substantial pension scheme of up to 10% basic salary.
• Free entry to National Trust places for you, a guest and your children (under 18).
• Season ticket loan.
• EV car lease scheme (for roles that meet the salary criteria).
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts.
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Bodnant, Tal-y-Cafn, Conwy, LL28 5RE

• Retail Team Member - Career Level A1.pdf
• Retail Team Member - Bodnant .docx
• Aelod Tîm Manwerthu - Lefel Gyrfa A1 (1).pdf

Compliance. Eligibility to Work in the UK.

Closing Date: 15 March 2026

Important notice

In line with our redeployment policy, we’ll prioritise applications from National Trust employees who are under formal notice of redundancy.

To apply for this vacancy simply click the 'apply' button in the top right hand side of the page. For some of our roles at some locations, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you an insight into the role. For these roles and locations you’ll only need to complete an assessment for a particular role type once in any six month period.

For other roles apply using a C.V. / cover letter or complete the online application form. Shortlisting is carried out objectively by assessing the information you provide against the requirements of the job as set out in the vacancy details on our website. If you are shortlisted, you will be contacted and invited to attend an interview.

If you need any help with your application, i.e. due to technical difficulties, please call us on  or email us at recruitmenten If you require an adjustment to the application or interview process, for example due to disability or medical condition, please call us on  or email us at adjustme and we'll support you as best we can. For examples of how, please see oursupporting you page.

Equal Opportunities Statement:
The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement:
The National Trust is committed to a safe recruitment process to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults  you have any questions around your suitability for this vacancy, please contact the people service centre.

We reserve the right to close this advert early; we encourage you to apply for this position early.