Food & Beverage Assistant Manager; Band 1

As Food and Beverage Assistant Manager, you'll be working closely with the Food and Beverage Manager. You'll be helping to look after the entire operation, keeping consistently high standards in the team, in the outlets, and in the food and drink we prepare and serve. You'll always have an eye on ways to improve service and standards for our visitors. You'll support the team to help build a great place to work.

This could include helping with recruiting and training new people or developing the team. You'll make sure that the team follow all relevant legislation and National Trust policies. You'll be setting and achieving financial targets to increase income and profits. This could be by driving sales through controlling resources and achieving the best possible customer service. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role.

You can sign up for further professional training and development if you wish.

We'd love to hear from you if you're:

• used to achieving outstanding customer service in a similar environment
• a good leader of people, skilled in setting personal objectives and giving feedback
• experienced with budgets to increase income and control costs (including managing stock and waste)
• a people person, with a friendly attitude and great communication skills
• aware of health and safety compliance

Important notice:
In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy.

Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us. Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job.

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work‑life balance. Please read our package, below, to see what benefits we offer you. This is a permanent role, working 5 days a week, including weekends and bank holidays.

The Welsh translation of this advert is available in attachments.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever. The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world.

Its achievements have enabled the general public and the Trust's members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement. The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.