Hospitality Team Member

North Wales hostels, in particular: YHA Conwy and YHA Snowdon Pen-y-Pass. Various fixed term, flexible contracts available. £12.21 per hour, rising to £12.71 per hour from 1st March 2026 in line with National Living Wage (applies to all, including those under the age of 21). Staff accommodation is available at some hostels at a rate of £69.83 per week.

Are you looking for a fun and varied job in hospitality? Our North Wales hostels are looking for Seasonal Hospitality Team Members to join their teams! As a Seasonal Hospitality Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality.

As part of our recruitment process, we will be hosting a recruitment event on Tuesday 20th January 2026. This event is a crucial step in our selection process, providing an opportunity for candidates to engage with our team and demonstrate their skills. We look forward to meeting you and exploring how you can contribute to our team!

Join our team and enjoy a range of exclusive staff benefits that support your well‑being and career growth:

• 10 nights free hostel stays per year for you and up to 3 friends or family
• Access to YHA staff discount and cash back portal
• Free YHA Membership each year
• Access to support via our Employee Assistance Program

There are many more benefits to working for YHA so please visit our jobs website for more information.

• Providing great customer service to all our customers, members and guests.
• Working on reception, offering insights about the hostel and the local area. Ensuring every guest feels informed and welcomed.
• Using our systems for efficient guest check‑ins and check‑outs, food and beverage sales and service.
• Carrying out housekeeping duties, ensuring a comfortable, clean environment for all visitors.
• Assisting in the preparation of food and serving food and drinks with genuine warmth, hospitality and pride that will influence more sales.

• Experience of working face‑to‑face with customers.
• Experience of working in a team that helps others achieve a common goal.
• Excellent time‑keeping, with flexibility to cover different shifts, punctual, can work to deadlines.
• Ability to manage varying pressures, including peaks in workload demands, prioritise, and deal with differing duties.
• Knowledge and understanding of the core purpose of YHA – what YHA does and how we do it.
• Demonstration of our HEART values; they’re part of everything we do, and we look for team members who bring them to life in their everyday work.

For more information about the role and the skills and experience required, please refer to the job description.

At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. For more information about how we are creating an inclusive workplace, please visit our jobs website.

YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.

If you would like to find out more about YHA, please visit our jobs website.

Upload your CV and fill out the application form, ensuring you indicate your preferred locations – you can choose as many as you like. For more information about our recruitment process, visit the job website. If you need any assistance, please email.

Once the hiring managers have reviewed your application, they will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. You can also check the progress of your application if you have signed up to Connect, our online applicant portal.

If you require reasonable adjustments during the recruitment process, please get in touch by emailing.

All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.