Sales Admin Receptionist

Overview

The successful Sales Receptionist will handle all telephone and personal enquiries courteously and promptly, greet guests with a warm welcome and refreshments when appropriate, manage customer queries and complaints, perform accurate cash handling, keep resort information up to date, and provide administrative support to the sales team as needed.

• Handle all telephone and personal enquiries courteously and promptly.
• Meet and greet all guests, providing refreshments when required.
• Deal with all customer queries and complaints immediately and courteously.
• Perform accurate cash handling.
• Ensure all resort information is up to date and relevant.
• Provide admin support to the sales team as needed.

• Previous experience in a similar role is preferred.
• Excellent customer service and strong communication skills are essential.
• Right to live and work in the UK.

• Driving licence and the ability to drive is advantageous to travel to and from the resort.
• Previous experience within a similar environment is preferred.

• Excellent customer service.
• Strong communication.

• Competitive rate of pay.
• Enhanced holiday entitlement with the option to cash in a number of holidays per year.
• Discounted staff breaks at Darwin Escapes resorts.
• Free use of all Darwin Escapes resort facilities, including gyms and swimming pools.
• Food discount across all resorts.
• Discounts on spa treatments.
• Discounts on website ticket prices for Chester Zoo.
• Competitive salary.
• Discount on meals purchased.
• Discount on spa treatments or products.

• Permanent part‑time position: 16 hours per week, Monday and Sunday, includes weekends and bank holidays.