Field Services Representative - Conway, SC

Job Description

Ignite your career at Builders First Source, America’s largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you’ll be equipped with all the tools, training, and resources you need, and you’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.

Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On‑Site" at the location detailed in the job.

Addresses construction service and product issues at the customer’s site in order to ensure that customer complaints regarding the quality and reliability are resolved in the most efficient and cost-effective manner.

Investigates/examines the condition of company building workmanship and products on the customer’s site at all stages of construction based on concerns raised by the customer; reports back to the Customer Service team on findings.

Recommends replacement or repair of defective products based on customer service guidelines related to efficiency and cost effectiveness.

Negotiates and approves third party repair/adjustment; inspects completed work for quality adherence.

High School/GED

Requirements:
High school diploma or GED, or equivalent combination of education and experience. This is an entry level position where the incumbent will receive on‑the‑job training.

Location:

Conway, South Carolina

Job Category:
Operations

Job Code:
Operations Specialist

Affiliate Sponsor:
Builders First Source

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