MHE Operator Lead SGA

Job Title

MHE Operator Lead SGA at Holman Logistics

• Performs all functions of Dispatchers and Material Handler, including unloading, preloading, loading.
• Supervises daily activity of warehouse and dispatch Team Members.
• Assists Manager/Supervisor in coordinating workflow, recommending work assignments.
• Reviews orders, shipping or receiving notices to determine work sequences.
• Assigns work and monitors productivity to ensure high standards of quality, accuracy, housekeeping, product damage minimization, safety and overall efficiency.
• Plans assignments, coordinates and monitors operations within the warehouse and dispatch to ensure on-time deliveries are achieved, reducing irregularities and damage.
• Ensures safety in work processes and Team Member performance by supporting company and/or facility safety programs by educating Team Members, and by ensuring a generally safe work environment.
• Communicates policies, safety regulations and SOPs to warehouse and dispatch Team Members; follows-up to ensure compliance and consistency; assists in corrective action as necessary and documents the issue and actions taken.
• Ensures that facility is maintained clean and in an orderly fashion.
• Ensures that product damage is kept to a minimum.
• Coaches and counsels Team Member regarding job performance, methods of performing job tasks and safety.
• Investigates operational errors to determine the cause and recommend corrective action where needed.
• Confers with management personnel to establish and maintain inventory accuracy and quality control standards.
• Coordinates shift handoff activities to obtain optimum distribution and utilization of human resources, machines, equipment and material.
• Informs Manager/Supervisor of all operating issues and problems and make recommendations for corrective action to ensure quality warehouse operations and customer service.
• Drives vehicles or operates machines or equipment to complete work assignments or to assist workers.
• Reliable attendance at scheduled shifts.
• Performs all duties in conformance to appropriate safety and security standards.
• Performs all other duties as assigned or needed.

• Attendance – Ability to work required schedule.
• Communication – Ability to effectively communicate in writing and verbally in a courteous and professional manner.
• Diversity Oriented – Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Relationship Building – Ability to establish and maintain effective working relationships with customers, co-workers and management.
• Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others.
• Empathetic – Ability to appreciate and be sensitive to the feeling of others.
• Coaching and Development – Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
• Mathematics – Ability to perform basic math (addition, subtraction, multiplication and division) in all units of measure using whole numbers, fractions and decimals.
• Language – Ability to read and interpret documents such as receivers, invoices, operating instructions and procedure manuals.
• Accuracy – Ability to perform work accurately and thoroughly.
• Detail Oriented – Ability to pay attention to the minute details and prioritize tasks.
• Analytical Skills – Ability to use thinking and reasoning to solve a problem.
• Accountability – Ability to accept responsibility and account for his/her actions.
• Reliability – Ability to be dependable and trustworthy.
• Responsibility – Ability to be held accountable or answerable for one’s conduct.
• Leadership – Ability to influence others to perform their jobs effectively.
• Business Acumen – Ability to grasp and understand business concepts and issues.
• Decision Making – Ability to make critical decisions while following company procedures.
• Self-Motivated – Ability to be internally inspired to perform a task to the best of one’s ability.
• Safety Awareness – Ability to identify and correct conditions that affect Team Member safety.

• Education:
  
  High School Graduate or General Education Degree (GED). Bachelor’s degree preferred.
• Experience:
  
  One (1) to two (2) years previous work experience in a high paced warehouse environment.
• Computer
  
  Skills:
  
  Basic personal computer skills including electronic mail, word processing, spreadsheet, graphics, etc. Ability to master internal computer systems.
• Certificates & Licenses:
  Valid State Driver’s License;
  Forklift Certification Preferred.

Mid‑Senior level

Full‑time

Management and Manufacturing

Transportation, Logistics, Supply Chain and Storage