Retail Sales Associate

Overview

1 week ago Be among the first 25 applicants

$10.00 to $13.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment. Access to withdraw up to 50% of earned wages up to seven times in a payroll cycle.
• Ability to earn unlimited commission above your hourly base rate.
• VACATION:
  One week of paid vacation after six months of active, full-time service. Additional vacation after one year of active employment, and two weeks of vacation on each anniversary thereafter. 120 hours after five years.
• SICK/PERSONAL: 8 hours after 6 months, 16 hours each anniversary thereafter (years 2-5); 24 hours after five years.
• Employee discounts from the first day of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per year) for eligible full-time employees.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the staff to ensure customer service on both the lending and retail sides of the business. The role involves greeting, engaging with customers, processing sales, loans, and other transactions. The associate will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and more.

The position offers hourly pay plus commission based on productivity. The actual pay will be based on location, qualifications, and experience.

Responsibilities of a Full-Time Pawnbroker / Retail Sales Associate:

• Greets and interacts with customers to develop rapport and recommend appropriate financial solutions.
• Performs open/close procedures as required.
• Keeps the sales floor clean, stocked, and maintains merchandise displays.
• Performs sales and loan transactions in accordance with policies, procedures, and regulatory requirements.
• Handles cash and negotiable items per policies and procedures.
• Answers incoming calls as per company standards.
• Clearly communicates the legal aspects of pawn and buy transactions to customers.
• Communicates effectively with coworkers and managers; fosters a positive customer experience.
• Works with all employees to provide a positive and memorable customer experience.
• Completes required training successfully.
• Other related duties, as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to stand, walk, and perform duties for extended periods; ability to work in accordance with relevant laws.
• Ability to work with firearms and to become firearms certified.
• Occasional exterior customer assistance or retrieval of products stored outside the building may be required.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Strong desire to work, serve customers, be team-oriented.
• Ability to multi-task in a fast-paced environment
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Ability to work across multiple locations as needed.
• Flexible retail schedule, including weekends and holidays.
• Computer literacy and ability to operate POS systems and common office machines.

Bilingual applicants are encouraged to apply!

The employee commission incentive plan is proprietary. Pawnbrokers have the potential to earn 2-8% commission, based on personal performance; details are provided during the interview process.

Note:

This description is not an all-inclusive list of duties and responsibilities. Management may assign or reassign duties at any time. Duties and responsibilities may change due to reasonable accommodations or other reasons.

If offered a position, all employees must agree to a binding arbitration agreement to resolve disputes. Pay rates will not be below applicable local minimum wage requirements.

Equal Opportunity Employer
:
First Cash Holdings, Inc. is an Equal Opportunity Employer. It provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations will be provided as required.