Manager Patient Care, Emergency Department SH

Overview

At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+. Sharon Hospital is a 78-bed general hospital located in northwestern Connecticut, offering a balance between work and life with services including bariatric surgery, cancer care, cardiology, emergency care, neurosciences, orthopedics, stroke care, surgical services and women’s services.

Our accolades include the Leapfrog Group - Grade A for quality and patient safety;
American Heart Association - Stroke Gold Plus Quality Achievement Award;
Vizient Quality Leadership Award; CMS - 5-Star Rating. Our culture is one of family caring for family, with a message to every patient, visitor, and caregiver: “We’re here for you.”

SUMMARY:

Supports Director of Patient Care Services in development, implementation, and monitoring of the patient care delivery system and related nursing practice standards in collaboration with the nursing leadership team. Responsible for the quality of patient care and provides leadership, planning, coordination, management, and evaluation of unit. Accountable for insuring quality, financials, employee engagement, and patient experience in alignment with the organization’s strategic goals.

• Plans, organizes, and evaluates nursing practice standards on the unit.
• Assumes 24/7 accountability for the supervision of personnel and facilitates optimal patient care through the appropriate use of resources to provide safe, quality care.
• Provides mentoring, coaching, feedback and fosters teamwork in a positive work environment to achieve quality services with a high level of employee engagement. Values and supports diversity.
• Re-enforces the importance of established training requirements and ensures that all team members meet all of their training requirements within established timelines.
• Leads and is accountable for reaching departmental goals. Supports Director in reaching identified strategic growth targets.
• Assumes responsibility for effective fiscal management of department/departments to ensure proper utilization of financial resources. Demonstrates ability to analyze and understand data in order to support and justify business decisions.
• Facilitates interdisciplinary and interdepartmental communication for effective departmental operations. Works collaboratively with physicians and other leaders in the organization.
• Ensures department regulatory compliance with standards through policies and practices. Responsible for the quality of services including identification of performance improvement and patient safety opportunities, and developing, implementing, monitoring and evaluating quality and safety initiatives.
• Develops and maintains an environment which supports service excellence; serves as a role model for staff, patient, and family interactions.
• Fosters open communication and ensures information is shared regularly to promote effective operations and positive employee relations.
• Responsible for personal and professional development to maintain current knowledge; translates evidence-based data into practice; collaborates with the Department of Professional Development to maintain staff skills and foster professional growth; holds staff accountable for regulatory and educational compliance.
• In collaboration with the Department of Professional Development, supports participation in the shared governance model and acts as a mentor and leader for nurses in understanding it.
• Additional duties as assigned.

• Education: BSN or Advanced degree in nursing required (or completion of within 2 years). Master’s degree in nursing or related fields preferred.
• Experience: Minimum 3 years of relevant clinical experience with 2 years of leadership experience. Must have Emergency Department Experience. Nursing Certification in leadership or related specialty preferred. Membership in a Healthcare/Nursing professional organization preferred.
• License/
  
  Certifications:
  
  CT State RN License. Certifications required based on unit specialties.